Privacy Policy
1. Introduction
Welcome to CalmPulse! This Privacy Policy explains how we collect, store, and process your data when you use our mobile application ("App"). Your privacy is important to us, and we are committed to ensuring that your personal data is handled responsibly and securely.
By using CalmPulse, you agree to this Privacy Policy. If you do not agree, please do not use the App.
2. Who We Are
CalmPulse is operated by an individual developer.
📧 Email: calmpulseapp@gmail.com
3. Data We Collect
3.1 Personal Data (Required for Registration)
Full Name
Email Address
Gender (optional)
Date of Birth (optional)
3.2 Usage Data
User interactions with the app
AI chat activity (conversations with PULSE AI)
Session durations and activity logs
3.3 AI-Generated Insights
AI-based suggestions for mindfulness and relaxation
AI conversation data is stored in the user's account and Firebase
3.4 Advertising & Marketing Data
Ads are non-personalized and selected randomly or contextually
We do not collect or use personal data for ad targeting
3.5 Message Data
Conversations with PULSE AI are stored in Firebase, linked to the user's account
3.6 Uploaded Media
Users may upload audio (MP3 files), images, and videos for personal use within the App.
All uploaded files are stored locally on the user's device and are not transmitted to our servers.
CalmPulse does not provide or host any audio content.
Users are solely responsible for ensuring they have legal rights to any uploaded content.
Certain background audio tracks offered in the app are sourced from the YouTube Audio Library, under a license that permits free use without attribution.
Captured images use the device camera
Files are stored locally on the user’s device
3.7 Payment Data
Subscriptions are processed via Apple Store & Google Play
We don’t store payment details
Payments are non-refundable
4. Purpose of Data Collection
We process your data for:
• Improving user experience
• AI customization
• Security & fraud prevention
• Legal compliance
• Non-personalized advertising
• Analytics via Firebase
5. Data Storage & Security
✅ Encryption at rest and in transit
✅ Access only by authorized systems
✅ Passwords not stored in plaintext
✅ Data stored securely on Firebase
✅ Uploaded media stays on device
Security Breach Protocol:
Immediate investigation
Notification via email/in-app if necessary
6. User Rights & Data Deletion
🔹 "DELETE ALL MY INFO" button in Settings
🔹 Instant deletion upon account removal
🔹 Data cannot be recovered once deleted
🔹 Local files must be deleted manually
7. User Responsibility for Uploaded Content
📌 Users must have rights to uploaded content
📌 CalmPulse not liable for copyright violations
📌 Report issues to: calmpulseapp@gmail.com
8. Third-Party Services & Monetization
Firebase Analytics (behavior tracking)
Ads are non-personalized
No behavioral targeting
🔹 Ad Personalization – Not used
🔹 Opt-Out – Via device settings
🔹 Premium Users – No ads
9. Compliance with Global Privacy Laws
We comply with:
GDPR (EU)
CCPA, CPRA (California)
CalOPPA
10. Data Retention Policy
Active accounts: Data retained
Deleted accounts: Data erased immediately
Inactive: May be deleted after 1 year
No data export, but data accessible in-app
11. Law Enforcement Requests
📌 Data shared only with legal obligation
📌 Users notified unless legally restricted
12. Children's Privacy
🚫 App is for ages 18+ only
🚫 Users must confirm age
🚫 Underage accounts will be terminated
13. Limitation of Liability
⚠️ No guarantee of mental health outcomes
⚠️ App is not a medical or psychological service
⚠️ Use is at your own risk
⚠️ CalmPulse not liable for damages
14. Updates to Privacy Policy
📌 We may update periodically
📌 Notifications via app
📌 Continued use = acceptance of changes
15. Contact Us
📧 For any privacy-related questions: calmpulseapp@gmail.com